Your business is changing. Are the people leading it aligned on how it should run?

Unlike engagement surveys that give you broad feedback (e.g. 'communication could be better'), Faultline shows where leaders disagree across 11 practical dimensions of how the business operates. Unlike personality tests, it measures organisational alignment rather than individual traits. It is designed for growing organisations—from around 20 people to a few hundred—with one-time pricing rather than an ongoing platform subscription.

Yes. The Self Serve package starts with three leaders. Your leadership team might be a founder or owner plus the people responsible for areas such as operations, sales, delivery or people—not a formal executive committee. You can begin with the leadership group alone or include staff to compare leadership intent with their experience.

Each participant spends 15–20 minutes on the survey—short enough that busy leaders will actually complete it. Timeline from purchase to insights: • Self Serve: 1-2 weeks (depends on how quickly your team completes it) • Managed: typically 2-4 weeks (we handle follow-up to ensure completion, relies on leadership buy in) • Facilitated: 4–6 weeks (includes pre- and post-assessment facilitation sessions) Results compile in real time—as soon as you have 2+ responses, you can start seeing data. Final insights are available once all participants complete the assessment.

Absolutely! New teams often benefit the most as the assessment helps establish potential misalignment issues before they become problematic. It's an excellent team-building exercise for newly formed leadership groups.

Absolutely. In fact, teams experiencing visible misalignment—conflicting priorities, slow decision-making, inconsistent messaging—often benefit most from our assessment. The data gives you an objective starting point for difficult conversations and helps depersonalize what might feel like interpersonal conflicts. Many teams discover their issues aren't about personality clashes but fundamental disagreements about how the organization should operate.

Additional leaders and employees can be added to any package if you've added more people in your company before or during the survey period - please contact us for custom pricing.

Yes! The Facilitated package includes three 90-minute sessions (one pre-assessment briefing, two post-assessment debriefs) with our principal consultant. If you start with Self Serve or Managed and want to add facilitation after seeing results, we can add it for the difference in tier pricing. This gives you flexibility to start lean and upgrade if you need expert guidance navigating the findings.

Leadership teams are busy. If you want the benefit of the results without the hassle of organising things, we can do it for you. Our team will provision an account on your behalf, obtain the details of the leaders you wish to invite, send the assessment invite to them, monitor participation and follow up with reminders until it's complete. We'll then hand over the account with the compiled report and insights ready to go. We also provide this support within the Facilitated package.

Submit an assessment request and we'll confirm the right package, participant numbers, timing, availability and payment details with you before anything begins. For Self Serve, we'll then provision your account so you can enter participant details, send invitations and track completion. For Managed and Facilitated packages, we'll gather the participant details and coordinate the setup with you.

Yes, all data is secure and confidential within your organization. You are not required to share any sensitive personal information with us in the survey process—for example, you can choose to use just first names of your leaders if you wish. We don't require ANY personal details for general staff. Important to know: - Leadership responses are NOT anonymous to each other—this is intentional. Seeing where each leader stands is what creates productive alignment conversations. All leaders will see each other's responses in the debrief. - Staff responses ARE anonymous—employees are aggregated to protect individual privacy while showing overall patterns. This approach balances transparency where it's needed (leadership alignment) with safety where it matters (staff feedback).

Most teams reassess every 12-18 months to track progress after implementing changes. Your original results and dashboard remain accessible indefinitely, even if you don't repurchase. When to consider reassessing: - After implementing major cultural initiatives (6-12 months after is ideal) - When your leadership team changes significantly (new executives join) - Before/after major organizational events (mergers, pivots, restructuring) Each assessment is a separate purchase, giving you control over timing and budget rather than forcing you into ongoing subscriptions.

We're happy to show you a sample anonymized report on a quick 15-minute call. Book a demo or email us and we'll walk you through what your results will look like and how to interpret them.

Our assessment often surfaces disagreements that were already affecting your team—the difference is now you have data instead of assumptions. We provide guidance on how to facilitate these conversations productively. For Managed tier, we include interpretation support via email. For Facilitated tier, our consultant guides you through the debrief to keep discussions constructive and focused on solutions, not blame. Many teams find that seeing objective data actually depersonalizes conflicts—it's not 'you vs. me,' it's 'we have different mental models about how this organization should work,' which is much easier to address.

Yes. Faultline has been used by growing organisations from around 20 people to a few hundred across technology, professional services and healthcare. Common situations include moving beyond founder-led decisions, introducing senior managers, adding a management layer, resetting after rapid growth and aligning a new leadership team. Want to discuss an organisation similar to yours? Email us and we'll talk through the most relevant examples.

We recommend full leadership participation so the results reflect the whole leadership team. If someone cannot participate, we'll help you decide whether the available responses are sufficient for a useful discussion or whether it is better to wait. For the Managed tier, we coordinate reminders and follow-up to support completion.

The 11 dimensions are informed by organisational psychology research and our founders' experience leading teams. They provide a structured way to compare leadership intent, leaders' operating assumptions and staff experience. Faultline is a practical diagnostic rather than a clinically validated psychometric test. Its value is in making differences visible so a team can investigate them and decide what to address.

Yes. Many organisations start with the leadership group alone, then add staff later to compare leadership intent with staff experience. You can purchase a leadership-only assessment and upgrade to add staff by paying the difference.